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Privacy And Security
WHAT DOES CAPITALSOURCE BANK DO WITH YOUR PERSONAL INFORMATION?
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Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security number
- Account balances
- Transaction or loss history
- Credit Scores
- Account transactions
- Wire transfer instructions
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons CapitalSource Bank chooses to share; and whether you can limit this sharing.
| Reasons we can share your personal information? | Does CapitalSource Bank share? | Can you limit sharing? |
| For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations or report to credit bureaus | Yes | No |
| For our marketing purposes – to offer our products and services to you | No | We don’t share |
| For joint marketing with other financial companies | No | We don’t share |
| For our affiliates’ everyday business purposes – information about your transactions and experiences | No | We don’t share |
| For our affiliates’ everyday business purposes – information about your creditworthiness | No | We don’t share |
| For nonaffiliates to market to you | No | We don’t share |
Questions? Call toll-free 888.433.4272
What We Do
How does CapitalSource Bank protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.
How does CapitalSource Bank collect my personal information?
We collect your personal information, for example, when you:
- Open an account
- Make deposits or withdrawals from your account
- Provide account information
- Make a wire transfer
- Show your driver’s license
Website cookies: When registered customers login to our online banking website, we may use cookies called "session" cookies or "server-side" cookies. These cookies reside in the browser and are only used to monitor the session by a unique identification number. These cookies are used for security and session purposes only; so you don't have to keep entering your username and password from screen to screen; they do not store confidential or sensitive information. You must allow your browser to accept these cookies in order to use the website. These cookies are destroyed once the session is over.
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?
Federal law gives you the right to limit only:
- Sharing for affiliates’ everyday business purposes – information about your creditworthiness
- Affiliates from using your information to market you
- Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for on your rights under the law.
Definitions
Affiliates – Companies related by common ownership or control. They can be financial and non-financial companies.
» CapitalSource Bank does not share with our affiliates.
Nonaffiliates – Companies not related by common ownership or control. They can be financial and non-financial companies.
» CapitalSource Bank does not share with nonaffiliates so they can market to you.
Joint Marketing – A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
» CapitalSource Bank doesn’t jointly market.
Other Important Information
For Alaska, Illinois, Maryland and North Dakota Customers. We will not share information with nonaffiliates either for them to market to you or for joint marketing.
For California Customers. We will not share personal information with nonaffiliates either for them to market to you or for joint marketing - without your authorization. We will also limit our sharing of personal information about you with our affiliates to comply with all California privacy laws that apply to us.
For Massachusetts, Mississippi and New Jersey Customers. We will not share personal information from deposit or share relationships with nonaffiliates either for them to market to you or for joint marketing – without your authorization.
For Vermont Customers. We will not share personal information with nonaffiliates either for them to market to you or for joint marketing – without your authorization, and we will not share personal information with affiliates about your creditworthiness without your authorization.
